Author name: CPG

Aon Hewitt’s 2012 Trends in Global Employee Engagement report recently looked at which engagement drivers had the most positive impact […]

New research by Bersin & Associates shows that recognition programs dramatically improve employee engagement and reduce turnover, yet 87% of

While businesses have spent more on employee reward and recognition programs in recent years to attract top talent and retain

By themselves, rewards programs rarely create the full emotional attachment that brings true customer engagement. Engagement is built over time

Conyngham Performance Group (CPG, LLC), a Sales, Employee and Customer Engagement firm, received national re-certification for the fifth year in

Ongoing research on customer experience and its correlation with loyalty and revenue suggests a connection between a person’s customer experience

By themselves, rewards programs rarely create the full emotional attachment that brings true customer engagement. Allegiance Loyalty & Engagement Expert

A recent TNS Global Panel Study reveals that integrating employee, brand, and customer engagement is strongly connected to high performance.